Woolhaven Terms & Conditions
Introduction
Welcome to Woolhaven. These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.
Products
Woolhaven specialises in the sale of yarn and wool-related products. We make every effort to display product colours and descriptions as accurately as possible. However, actual colours may vary due to screen settings and dye lot variations.
Product availability is subject to stock on hand.
Final Sales Policy
All purchases made through Woolhaven are final.
Due to the nature of yarn and wool products, Woolhaven does not offer refunds, returns, or exchanges once an order has been placed and processed.
By placing an order on this website, you acknowledge and agree to this policy.
Pricing
All prices listed on our website are displayed in South African Rand (ZAR).
Woolhaven reserves the right to change pricing at any time without prior notice.
If a pricing error occurs, we reserve the right to cancel or adjust the affected order.
Orders
When placing an order on our website, you agree that:
- All information provided is accurate and complete
- You are authorised to use the selected payment method
- You are at least 18 years old or have permission from a guardian
Woolhaven reserves the right to cancel orders in cases of suspected fraud, pricing errors, or stock availability issues.
Payment
Payments are processed securely through trusted payment gateways. Woolhaven does not store full credit card details on its servers.
Orders will only be processed once payment has been successfully confirmed.
Shipping
Shipping times and delivery estimates are outlined in our Shipping Policy.
Delivery times are estimates and may vary due to courier operations or external factors beyond our control.
Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review this policy before placing an order.
Limitation of Liability
Woolhaven shall not be liable for any indirect, incidental, or consequential damages arisi